Shipping policy


Please allow up to 5 business days for shipping

We Ship by DHL, FedEx or EMS (Japan Post) *depending on the location/country

Shipping fee calculated at the check out

ASIA(except for Main land China, Thailand and Indonesia

DHL, FedEx or EMS are available 

shipping to Europe, UK, Canada,

Ship by FedEx

Free shipping to US 

Ship by DHL only, DDP option only (we will collect the tariff at "tax" section). 3300JPY/20USD handling fee occurs.

Middle East

ship by FedEx

AUS, NZ, India

ship by FedEx or DHL

Freeshipping to Indonesia

ship by DHL only

to Mainland China and Thailand

ship by EMS

  • Business days don't include Sunday, Saturday, or national holidays.
  • We ship Monday through Friday, with business hours from 10AM - 5PM.
  • DHL, FedEx and EMS shipping services include insurance, but we do not under refunds for any damage due to customs clearance (damaged or spilled beans due to customs clearance, customs rejection, delivery delay due to customs or stuck at customs, etc.)
  • We are currently not shipping to Russia or Iran
  • We are currently not shipping to Mexico due to issues with customs clearance
  • If your shipping address is located in a remote area, an extra fee will be charged. To avoid that, we recommend using a non-remote address if possible. In the case that your address is in a remote area, your order will automatically be updated to reflect the extra charge. If you were charged and would like to change address, please contact and we will refund you the fee.